Not a problem. Click on ‘Login’, then click ‘Lost your password?’. Enter your email address and we will send a password reset email to you.

It should take no longer than 10 minutes and don’t forget to check your spam/junk folders. If this does not work, please use the contact us page and we will get back to you. 

If you are new member, all you need to do is enter the gift certificate code into the coupon box at the checkout. Your subscription will then use the value of the gift before your payment method. And yes, you still get your first 7 days free too.

If you are a current member:

• Once logged in, click on ‘My Account’
• In the My Account area, click the ‘Subscriptions’ tab
• Click ‘View’ on the active or current subscription
• Click ‘Renew Now’
• You can then, click on the gift certificate linked to your account or enter the code into the Coupon Code box.
• Process payment as normal and future payments will be taken from the gift you have been given.